BetPro360 FAQ – Answers for Pakistani Players

No — each player is allowed one BetPro360 account only. Having multiple accounts is a breach of our Terms and Conditions and will result in all associated accounts being suspended, including any pending balance. If you have forgotten your login credentials, use the "Forgot password?" option on the Login page rather than creating a new account.

You must be 18 years old or above to open a BetPro360 account. We verify age during registration and at the KYC stage. BetPro360 does not permit underage access under any circumstances. If we discover an account has been opened by someone under 18, the account and all associated funds will be immediately closed.

Identity verification (KYC) is typically required before processing larger withdrawals. You will be asked to submit a copy of your CNIC and a proof of your payment method (e.g., a screenshot confirming your Easypaisa or JazzCash account). Send documents to support@betpro360.ws with the subject line "KYC Verification." Most accounts are verified within 24 hours.

Log in to BetPro360 and navigate to Account Settings, then Security. Enter your current password and your new password twice. Save the change. If you have forgotten your current password, use "Forgot password?" on the Login page — a reset link will be sent to your registered mobile or email within a few minutes.

Yes. Email support@betpro360.ws from your registered email address and request a mobile number update. You will need to verify both the old and new number as part of the security process. This typically takes under 24 hours to complete.

You can close your BetPro360 account at any time by emailing support@betpro360.ws. Any remaining PKR balance above the minimum withdrawal threshold will be returned to your verified payment method before closure. If you are closing your account for gambling-related reasons, consider using our self-exclusion tool instead — it offers stronger protection.

BetPro360 accepts the following PKR payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT) and Visa/Mastercard debit or credit cards. All transactions are in Pakistani Rupees — no currency conversion fees apply. New payment methods are added regularly; check your account deposit page for the latest options.

The minimum deposit on BetPro360 is Rs 200. There is no maximum single deposit limit, though very large deposits may prompt an account verification request as part of our standard security process. Deposits via Easypaisa and JazzCash are capped at Rs 25,000 per transaction — to deposit more in a single session, simply make multiple transactions.

Easypaisa and JazzCash deposits typically credit to your BetPro360 account within 30 seconds to two minutes. Bank transfers (IBFT) can take anywhere from a few minutes to a couple of hours depending on the time of day. Card payments generally process within one to five minutes. If your deposit has not appeared after 30 minutes, email support@betpro360.ws with your transaction reference number.

BetPro360 does not charge any fees for deposits. However, your payment provider — Easypaisa, JazzCash or your bank — may apply their own transaction charges. We recommend checking your mobile wallet or bank's fee schedule. The PKR amount received into your BetPro360 account is what you see on your account balance immediately after the deposit processes.

First, check whether the money has actually left your Easypaisa, JazzCash or bank account. If the money left your account but did not appear in BetPro360, email support@betpro360.ws with your BetPro360 username, the deposit amount in PKR, the time of the transaction and your transaction reference number. Our team investigates deposit issues same-day and resolves most cases within a few hours.

No. BetPro360 requires all deposits to come from a payment method registered in your own name. Third-party deposits are not accepted and will be returned. Using a payment method belonging to another person can result in your BetPro360 account being suspended. If you need help setting up your own Easypaisa or JazzCash wallet, contact those providers directly.

BetPro360 accounts for Pakistani players operate entirely in PKR (Pakistani Rupee). You deposit in PKR, your balance displays in PKR, your bets are placed in PKR and your withdrawals are paid in PKR. There are no exchange rates or currency conversion fees on BetPro360 — what you deposit is what you have available to bet with.

Log in to BetPro360 and navigate to Account Dashboard, then Withdraw. Select your payment method (Easypaisa, JazzCash, bank transfer or card), enter the PKR amount you want to withdraw and confirm. Withdrawals go to the same method used for your most recent deposit as a security measure. You will receive a notification once the withdrawal has been processed.

Easypaisa and JazzCash withdrawals from BetPro360 are typically processed the same day — most arrive within two to four hours of the request being approved. Bank transfers (IBFT) take one to two working days. Card withdrawals can take two to five working days depending on your bank. All processing times apply after any account verification steps are completed.

The minimum withdrawal on BetPro360 is Rs 500. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may be processed in batches for operational reasons. Unverified accounts may have lower withdrawal limits until KYC is completed — see the Account & Registration section above for KYC details.

Withdrawals may be delayed for a few reasons: your account verification (KYC) may be pending, an active bonus may have wagering requirements still to complete, or the withdrawal is being processed as part of our standard security checks. If your BetPro360 withdrawal has been pending for more than 24 hours without explanation, email support@betpro360.ws with your withdrawal request reference.

BetPro360 does not charge a fee to process withdrawals. In rare situations, your bank or mobile wallet provider may apply a receiving fee on their end — this is outside BetPro360's control. The PKR amount you request from BetPro360 is the amount we dispatch, less any charges applied by your payment provider.

Pending withdrawals can usually be cancelled from your BetPro360 account dashboard before they are approved for processing. Once a withdrawal has moved to "Processing" or "Approved" status, it cannot be reversed. If you need to cancel urgently, contact support@betpro360.ws immediately — we will do our best to stop it if it has not yet been dispatched.

BetPro360 offers a wide range of cricket betting markets including match winner, series winner, top runscorer, top wicket-taker, over/under totals, method of dismissal, next wicket, fall of wicket and many more. PSL matches typically have 30+ markets available, and major Pakistan international fixtures often exceed 50 markets including live in-play options. Visit the Cricket Betting page for current markets.

Yes — PSL is one of the most popular competitions on BetPro360. We offer pre-match and live in-play markets on every PSL fixture, including all group stage matches, eliminator, qualifier, second qualifier and the final. Markets are available from the moment the fixture schedule is published. You can bet in PKR with no minimum stake above Rs 50 per bet on PSL markets.

Yes. BetPro360 supports live in-play cricket betting with odds that update ball by ball. During an active match you can bet on the current over runs, next wicket, live match winner and session runs among many other real-time markets. In-play betting is available on PSL, Test cricket, T20Is, ODIs and major domestic T20 leagues. Log in during a match to access live markets.

Beyond cricket, BetPro360 offers sports betting on football (including Premier League, La Liga, Champions League and Pakistan domestic football), tennis, kabaddi, basketball and other international sports. Visit the Sports Betting or Football Betting pages for current markets. The sports catalogue is regularly expanded based on player demand.

The minimum single bet on BetPro360 is Rs 50. For accumulator bets, the same Rs 50 minimum applies per selection. Maximum bet amounts vary by market and event — higher limits are typically available on major matches like PSL finals and Pakistan vs India fixtures. If you want to bet above the displayed maximum, contact support and we may be able to accommodate larger stakes on a case-by-case basis.

BetPro360 displays odds in decimal format by default (e.g., 2.50 means a winning Rs 100 bet returns Rs 250 total, including your original stake). You can switch between decimal and fractional odds in your account settings. Your potential winnings are always shown in PKR before you confirm any bet, so there is no guesswork involved.

If a cricket match is abandoned before a result is possible under the competition's rules (e.g., due to rain, pitch conditions or security), BetPro360 will void all bets on that match and return your stake in full to your PKR account balance. If a result was achieved via Duckworth-Lewis, bets are settled on that official result. Specific settlement rules for individual markets are detailed in our Terms and Conditions.

Aviator is a crash-style game available on BetPro360. Each round starts with a multiplier that climbs from 1x upwards. You place a PKR bet at the start of the round, and the aim is to cash out before the multiplier crashes. If you cash out at 3x and your stake is Rs 500, you receive Rs 1,500. If the multiplier crashes before you cash out, your stake is lost. The crash point is determined by a provably fair algorithm — BetPro360 cannot manipulate outcomes. Visit the Aviator Game page for more detail.

Yes. Aviator on BetPro360 uses a provably fair system. Each round's crash point is determined by a cryptographic seed that is generated before the round starts and can be verified after the round ends. You can inspect the round hash from your game history to confirm the outcome was not altered. Detailed verification instructions are available in the Aviator game interface itself.

Yes. BetPro360's Aviator includes an auto-cashout feature. Set your target multiplier (e.g., 2x) before the round starts and the system will automatically cash out your bet when that multiplier is reached, even if you are not actively watching the screen. You can also place two bets simultaneously in the same round with different auto-cashout targets — one for a conservative early exit and one riding the multiplier higher.

In addition to Aviator, BetPro360 offers a range of crash-format games in the Crash Games section including JetX and other multiplier-based titles. All crash games on BetPro360 operate on provably fair systems, are available 24/7, and accept PKR stakes from Rs 50 per round.

The minimum bet per round in Aviator on BetPro360 is Rs 50. The maximum per round varies and is displayed in the game interface before you confirm your bet. You can place two simultaneous bets per round, each with its own amount and auto-cashout setting, allowing you to manage risk across both conservative and aggressive strategies within a single round.

If the multiplier crashes before you manually or automatically cash out, your stake for that round is lost — this is a normal part of the game. The crash point is random and determined by a provably fair algorithm that even BetPro360 cannot predict or influence. This is why the auto-cashout feature is strongly recommended for players who want to lock in a profit at a specific multiplier rather than relying on manual timing.

BetPro360 offers a full suite of card games in the Card Games section including Baccarat, Teen Patti, Andar Bahar, Blackjack and Rummy. Live dealer versions of Baccarat and Blackjack are available with real human dealers streamed in real time. All games accept PKR bets and are available 24 hours a day.

Teen Patti on BetPro360 follows the traditional South Asian card game format — three cards dealt, highest hand wins. Place your ante bet, decide whether to "chaal" (stay in) or fold, and compete against the dealer's hand. BetPro360's Teen Patti runs on a certified random number generator to ensure fair outcomes on every hand.

Andar Bahar is a simple, fast-paced Indian card game available on BetPro360. A joker card is placed face-up in the centre. You bet on whether a card matching the joker's value will appear in the Andar (left) or Bahar (right) pile. Cards are dealt alternately until a match is found. Rounds take under a minute and minimum bets start at Rs 50.

Yes. All card games on BetPro360 that are not live dealer games use a certified Random Number Generator (RNG). Live dealer games use physical card shuffling by real dealers, streamed live. The RNG used in BetPro360's virtual card games is tested and certified for fairness. We do not publish the specific certifying lab for competitive reasons, but the RNG certification is available on request from support@betpro360.ws.

The minimum stake for most card games on BetPro360 is Rs 50 per hand or round. Live dealer tables may have slightly higher minimums depending on the table selected — typically Rs 100 to Rs 500 for standard live tables. VIP tables have higher minimums and higher limits. Stakes are always displayed in PKR before you join a table or confirm a bet.

BetPro360 offers a welcome bonus to all new players who complete registration and make their first PKR deposit. The bonus is applied automatically to your account — you do not need to enter a code unless specified in a particular promotion. Full bonus terms, including the eligible amount, wagering requirements and time limits, are displayed on the Promotions page of your account. Register now to see the current offer.

A wagering requirement means you need to bet a certain total amount in PKR before bonus winnings can be withdrawn. For example, if you receive a Rs 1,000 bonus with a 5x wagering requirement, you need to place Rs 5,000 in total bets before you can withdraw any winnings derived from that bonus. Wagering requirements and which games count towards them are specified in the terms of each individual BetPro360 promotion.

Log in to your BetPro360 account and go to the Refer a Friend page to find your unique referral code. Share it with friends in Pakistan. When they register using your code and make their first qualifying PKR deposit, both you and your friend receive a PKR reward automatically. There is no limit on how many friends you can refer — the more people you bring to BetPro360, the more you earn.

Whether a bonus can be used on specific games, including Aviator and other crash games, depends on the individual promotion terms. Some BetPro360 bonuses are sport-specific, some apply to all games. The eligible games and contribution rates for wagering requirements are listed in each promotion's terms. If you are unsure whether a specific bonus applies to a game you want to play, email support@betpro360.ws before playing.

Bonuses on BetPro360 have expiry periods specified in their terms — typically 7 to 30 days from the date of credit. If the wagering requirement is not completed within this period, the bonus and any winnings from it are forfeited. If you believe your bonus expired before you had a fair chance to use it, email support@betpro360.ws — we review these cases individually and sometimes extend the period.

Yes. Beyond the welcome bonus, BetPro360 runs ongoing promotions for existing players including reload deposit bonuses, free bet offers tied to major cricket and football events, PSL-specific promotions and Aviator challenges. These are communicated via email and SMS to players who have opted into BetPro360 marketing — you can manage this preference in your account settings.

BetPro360 provides the following free responsible gaming tools to all registered players: deposit limits (daily, weekly, monthly), loss limits (daily, weekly, monthly), session time limits, reality check pop-ups, a Take a Break option (1 day to 1 month) and self-exclusion (6 months, 1 year or permanent). All tools are accessible from Account Settings > Responsible Gaming. See the full Responsible Gaming page for details.

Log in to BetPro360 and go to Account Settings > Responsible Gaming > Deposit Limits. Select daily, weekly or monthly, enter your PKR limit and save. The limit activates immediately. Reducing a limit takes effect straight away; increasing a limit requires a waiting period (typically 24–48 hours) to prevent impulsive decisions overriding a limit you set when thinking clearly.

Go to Account Settings > Responsible Gaming > Self-Exclusion and select your preferred period (6 months, 1 year or permanent). Alternatively, email support@betpro360.ws with the subject "Self-Exclusion Request." Your account will be closed within 24 hours, and your remaining PKR balance (above the minimum withdrawal threshold) will be returned to your verified payment method.

No. If you have activated a self-exclusion or any responsible gaming limit on your BetPro360 account, you will not receive promotional emails or SMS offers. BetPro360 does not market to at-risk or excluded players. If you continue to receive marketing after activating a limit or exclusion, contact support@betpro360.ws immediately so we can investigate and rectify.

Taking this step is genuinely important. Start with BetPro360's own tools — set strict limits or activate self-exclusion from your account settings. Then email support@betpro360.ws with the subject "Responsible Gaming — Need Help" and our team will work with you to put protections in place. Our full Responsible Gaming page also contains a self-assessment tool to help you reflect on your betting habits.

If a family member contacts BetPro360 with a genuine concern about a player's account, we take that seriously. Email support@betpro360.ws with as much detail as possible. We will work within our privacy obligations to find a constructive, supportive way forward. The account holder's privacy is protected, but player wellbeing is always our primary concern in these situations.